|
Since Dec-2010 Synthes Medical Pvt
Ltd
Gurgaon
IT Manager
Synthes is a leading global
medical device company. Through its five product groups (Trauma, Spine,
Cranio-Maxillofacial, Biomaterials and Power Tools) it develops, produces and
markets instruments, implants and biomaterials for the surgical fixation,
correction and regeneration of the human skeleton and its soft tissues.
My Responsibilities
¨ Handling IT Department operations.
¨ Improving overall user experience of users about IT
services
¨ Managing service desk.
¨ Supporting more than 225 ERP users on their day to
day operational issues.
¨ Handling Business Requirement and advising solution
for same.
¨ Coordinating with Corporate IT & Regional IT
team and making sure subsidiary is aligned to the global standards and
policy.
Achievements
Loan Set Management Software (SynTrack):
Synthes medical have
special requirement wherein surgery sets are sent to the Operation Theaters
as loan along with implants. These are very high valued sets and needs to be
monitored very well. I designed the application and same is now developed
using .Net technology. This application is developed in record time and now
in phase of implementation after going through multiple testing phases.
Fixed Asset Management: Successfully
implemented fixed asset which included loan set having a record of close to
18 years. Worked with team to clean up data and reconciling same with
financial book records.
June 2006 to Dec-2010 M/s Bio-Rad Laboratories (I) Pvt.
Ltd.
Gurgaon
Baan Support(Logistic.
Service, Technical & Finance) - Asia
Pacific
Bio-Rad is US based
multinational company with having office in 40 Countries worldwide. Bio-Rad
worldwide runs on Baan. Bio-Rad is manufacturer of Clinical Diagnostic and
Life Science Research Equipments and Reagents. Company have manufacturing
facilities in US, France, Italy,
Germany etc. Worldwide they have Sales, Distribution and service facilities.
My Role:
- Understanding business challenges and
recommending solutions for same.
- Training users for Sales/ Purchase and
Warehouse processes.
- Major modules known Sales, Purchase, Pricing,
Service, Tools & Finance
- Created several MIS reports as and when
required.
- Implemented Baan Distribution Module for India
Operations.
- Helped in system integration for new
acquisition done by company.
- SP22 upgrade project core team member for Baan
V migration from SP13 to SP22.
- Implemented Baan Service Module in whole
Bio-Rad group for India
operations. Trained all service engineers on Service Module usages. Made
all the service call logging and resolution real time. My Role was of
project manager in this project.
- Also, implemented Baan Service Module in Australia, New
Zealand, Singapore,
Malaysia, China , Hong Kong,
Thailand & Taiwan.
- Looking after finance issues. Resolving
integration errors.
- Trained complete sales team in Mumbai, Chennai,
Kolkata, Hyderabad,
Banglore for using Baan ERP
- Trouble shooting and helping users for logistic
activities and financial issues.
- Reports development & customization.
- Handled all kind data Import & Export
exchange schemes.
- Created several customization for update Baan
Standard tables.
- Created a functionality of automatically
creating Service Configuration based on Shipment/Receipts or Direct
Deliveries. Created QC calls from this session.
- Created several customized session using AFS.
Corporate
Office Coordination
·
Managing IT
Service Desk cases & ensure timely resolution of same.
·
Managing local
IT Apps team to align with Corporate SOX policies.
·
Documenting all
changes being carried out and make sure that everything is well documented
for Change Control Review Board (CCRB).
·
Coordinating
with Corporate about any upgrade activities.
·
Creating
Project Proposal and getting same approved.
Nov-2004-June 2006 M/s KEI Industries
Delhi
Asst. Manager (System)
KEI is multi location organization with offices and factories at Delhi, Bhiwadi, Mumbai,
and Silvasa. As person responsible for development and maintenance of
information system across the organization and deployment of proper IT
Infrastructure my responsibilities/assignments are given below.
·
As Baan IV C4/ INFOR ERP
LN 6.1 Key User- Tools and Distribution
·
Undergone
detailed training on Baan IVC4 and INFOR ERP LN6.1
·
Working of Infor
Products since November 2004.
·
Having good
experience on Administration, Customizations, Utilities etc.
·
Done multiple
installations of Baan IV C4 and INFOR ERP LN6.1 with Service Packs and India Localizations.
·
Trained Sales
team/Logistic team on using Baan in Bhiwadi, Mumbai & Silvassa through
personnel visit and Webex.
·
Coordination
with INFOR Global for getting solutions and their, installation and testing.
·
Goods
experience on Patch Management, User Management, System Backups, Disaster
Recovery, Menu management, Company Creation, VRC, Job Management etc.
·
Providing
training to end users on certain facilities of Tools
·
Developing
Payroll module in INFOR ERP LN.
Creating new Session and Reports as per system requirements.
·
Good exposure
to AFS (Application Function Server) and developed many session to upload
master data like Bill of Material and Routing.
·
Developed
some 150 reports in INFOR ERP LN6.1.
·
Developed
report from INFOR ERP LN6.1 using ODBC/OLE DB and Crystal report. Interchange of data with
Excel/Access using ODBC.
·
Some major
functionalities customised are Bank Guarantee Module, Payroll, Tools and Dies
Planning Module etc.
Other Responsibilities:
- Managing a team of 7 IT support staff.
- Strong Oracle Database Administration and
Development.
- Looking after the LAN/WAN connectivity,
installation and configuration of OS and other software/ mail
configuration backup and restore, troubleshooting of systems.
- IT Hardware/ Software Vendor handling,
negotiation, follow-up.
June 2002-Nov.2004 M/s Weavetex
Overseas Khekra, Baghpat
System Analyst / Programmer
·
Developed Software for Production Activities
such as Dyeing, Reeling, Weaving, Mending & Stitching
·
Developed Software for Payroll Management
System.
·
Developed Stock Management System.
·
Developed system for Calculation of Fabric and
Yarn requirement for a particular Job.
|